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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nettie Taylor

August 14, 2026

5  out of  5
rating by Nettie Taylor
"We have been a customer of Cindy Jackson for 40 years! Congratulations, Cindy for outstanding customer service and always looking out what's best for us regarding our insurance needs. The staff is friendly and always provides outstanding customer service! We look forward to continuing our relationship with the "best agent" in CNY!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Bob Valentine

August 13, 2026

5  out of  5
rating by Bob Valentine
"Cindy Jackson has been our agent for over 15 years. We have 4 cars and our home insured with Cindy and State Farm. We experienced a fire at our home in 2013 and not too long after the firemen arrived, Cindy was not far behind! She was exactly what we needed at that horrifying moment in time! You would have thought that she was with the Red Cross instead of our insurance agent! She has always been there for us. It is very comforting to know that when we call her, she is always there! Like a good neighbor!"
We responded:
"Bob, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Crystal Powers

August 12, 2026

5  out of  5
rating by Crystal Powers
"They helped me in when I was confused and got everything done right."
We responded:
"Crystal, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Mike Kenney (Pollo)

August 12, 2026

5  out of  5
rating by Mike Kenney (Pollo)
"Cindy has always been there for our family."
We responded:
"Mike, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Mari Cavanaugh

August 10, 2026

5  out of  5
rating by Mari Cavanaugh
"Awesome office! Cindy has been my agent for many, many years for auto, home, life, jewelry, RV and boat insurance. Everyone in the office is very friendly, knowledgeable and prompt with responses! Highly recommend Cindy Jackson as your State Farm agent!"
We responded:
"Thank you for the 5-star review, Mari! We’re proud to serve the Dewitt community and truly appreciate your support. "
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Lynn Millson

August 5, 2026

5  out of  5
rating by Lynn Millson
"Very good customer service. Everyone is very friendly"
We responded:
"LYNN-Thank you for the review we appreciate you and your business and thank you for taking the time to give us a review. Cindy "
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Kennett Carter

August 3, 2026

5  out of  5
rating by Kennett Carter
"Always polite, prompt, and professional with all of my questions or concerns.

That is why I have remained with Cindy Jackson for over 30 years!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Dewitt insurance team. "
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amie dupra

August 2, 2026

5  out of  5
rating by amie dupra
"I have been with Cindy for over 30 years. She has knowledgeable and always there for me when I need her. Everyone in her office is so helpful too."
We responded:
"Thank you so much for the 5 stars, amie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Earl and Kendra Johnson

July 30, 2026

5  out of  5
rating by Earl and Kendra Johnson
"Worked with Kevin out of Cindy Jackson office, great customer service experience. Very happy with State Farm!"
We responded:
"Earl, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Cindy Jackson and Team "
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Bonnie Cramer

July 30, 2026

5  out of  5
rating by Bonnie Cramer
"Cindy has been my agent for many years, she is outstanding. Cindy has always reacted fast to what ever my situation with the best solution for me. I feel that anyone choosing Cindy for their agent will get the best relationship person around."
We responded:
"Hi Bonnie, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Cindy Jackson, Your State Farm Agent "
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gerald cramer sr

July 29, 2026

5  out of  5
rating by gerald cramer sr
"Cindy helped us when we had an accident out of state. Kept on top of everything assisted in many ways and made sure everything went as well as it could. She is the best 😍"
We responded:
"gerald, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Tamara Rosanio

July 20, 2026

5  out of  5
rating by Tamara Rosanio
"I've been with Cindy Jackson's State Farm office longer than I can remember...when you need her, she's there! I really could not recommend her and her team more highly..."
We responded:
"Thank you so much for the 5 stars, Tamara! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sasha Pulaski

July 14, 2026

5  out of  5
rating by Sasha Pulaski
"Get connected with Cindy today, you won’t regret it!"
We responded:
"Thank you for the amazing review, Sasha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Cheryl Cole

July 10, 2026

5  out of  5
rating by Cheryl Cole
"Cindy is awesome! Always handles all my life insurance crazy questions and needs quickly and efficiently!"
We responded:
"Thanks so much for the amazing review, Cheryl! We really appreciate your support here in Dewitt . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Thomasine Whitney

July 9, 2026

5  out of  5
rating by Thomasine Whitney
"Cindy is so kind, friendly and knowledgeable. She always goes above and beyond to help you save and find the best options to suit your own personal needs."
We responded:
"We appreciate your review, Thomasine. We are so happy that you had such a wonderful experience with State Farm Agent Cindy Jackson’s Team here in Dewitt ! "
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Claudia Hertzberg

July 6, 2026

5  out of  5
rating by Claudia Hertzberg
"I have been working with Cindy for over 30 years. She’s a wonderful person and very caring and she has become like family. I know she has my best interest at heart and is always very helpful. When I need to reach out to her. I would highly recommend anyone to seek out her services. The whole business is a wonderful establishment."
We responded:
"Wow, thank you for the 5-star review, Claudia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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colleen argus

July 1, 2026

5  out of  5
rating by colleen argus
"We've been with Cindy for over 30+ years. Friendly family and staff.
Always ready to help with any problems.
Highly recommend.."
We responded:
"Thanks so much for the fantastic rating, colleen! We are so glad you had a positive experience with us here on State Farm Agent Cindy Jackson’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Janine Connor

July 1, 2026

5  out of  5
rating by Janine Connor
"Always great to work with state farm!!!Been with them forever!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Cindy Jackson’s Team. "
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Brianna Gordon

July 1, 2026

5  out of  5
rating by Brianna Gordon
"Cindy has been courteous, kind, and helpful for over 20 years to my family and I. Kevin is very helpful as well!! They always look out for us, and I wouldn’t use another insurance company ever!! 5 out of 5 stars for sure!!
Beth M.~"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Beth Mallaro

Beth Mallaro

July 1, 2026

5  out of  5
rating by Beth Mallaro
"I have been with State Farm for over 25 years now! They’re GREAT!!! So kind, and helpful!! Especially Kevin!! He goes out of his way to make sure that all of my insurance needs are met!! He gives me reminder calls, and always asks how my family and I are doing. It means so much to know that someone cares in today’s world. I recommend State Farm to anyone who needs an Excellent Company, and their employees to take care of their auto and home needs!!
Beth M.~"
We responded:
"Beth, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cindy Jackson’s Team here in our Dewitt office. "
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Lena & Joe Piselli

June 30, 2026

5  out of  5
rating by Lena & Joe Piselli
"Best agency around. Always there when you need them. Have been a customer for over 30 years. Highly recommend."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Cindy Jackson’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Dewitt ."
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Mary Andrews

May 29, 2026

5  out of  5
rating by Mary Andrews
"Always prompt service. Reviews my policies and discusses options."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Angela Stahl

May 18, 2026

5  out of  5
rating by Angela Stahl
"We have been with them for 40 years and counting. Jackson StateFarm in Dewitt is excellent in service and care for all our insurance needs. They’ve never let us down!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Cindy Jackson’s Team! We deeply appreciate your kind words here in Dewitt . "
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James Ryder

March 17, 2026

5  out of  5
rating by James Ryder
"We have been doing business with Cindy/State Farm for over 30 years and loved the service her agency provides"
We responded:
"Thank you so much for the 5-stars, James! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Jacqueline

Jacqueline

February 4, 2026

5  out of  5
rating by Jacqueline
"Cindy is the MOST professional and helpful State Farm agent I have ever had the pleasure to work with! She knows her products and her company systems well to be able to assist in any circumstance. She provides immediate & effective customer service solutions to any problem or need I have ever presented her with! Put your trust in Cindy and she'll be there for you in your time of need!"
We responded:
"We appreciate your review, Jacqueline. We are so happy that you had such a wonderful experience with State Farm Agent Cindy Jackson’s Team here in Dewitt ! "